Responsible Gaming at jitab — your safety is our priority
jitab believes that gaming should always be enjoyable. Use our responsible gaming tools to stay protected and in control.
Why is responsible gaming important?
Online gaming is a form of entertainment. But when it goes out of control, it can have a negative impact on your personal, family and financial life. jitab always wants every one of our players to stay safe and happy.
Responsible gaming means setting your own limits, keeping track of your time and money, and seeing gaming purely as entertainment — not as a source of income. jitab provides several tools and features to help you stay in control at all times.
Our platform is for people aged 21 and above only. Opening an account or playing games by anyone under age is strictly prohibited.
Remember: Gambling carries financial risk. There is no guarantee of recovering money lost. Always wager only an amount whose loss will not affect your daily life. Responsible gaming is the best way to play.
Our Protection Tools
Deposit Limit
Set a daily, weekly or monthly deposit limit on your account. Once a limit is set, it cannot be exceeded. This protects you from overspending and helps you play within your budget.
Time-Out
If you feel you need a short break, take a temporary time-out from 24 hours up to 30 days. During this period no transactions or gaming activity can be carried out on your account.
Self-Exclusion
Choose self-exclusion for a longer break. You can close your account for 6 months, 1 year or permanently. Any attempt to open a new account during the self-exclusion period will not be accepted.
Session Limit
Set a limit on how long you play in one sitting. When the set time is up, the session ends automatically. This prevents excessive time spent and helps you maintain a balance with your everyday life.
Gaming History
View your complete gaming and transaction history at any time. A clear picture of how much time and money has been spent helps you make informed decisions. Transparency is the foundation of responsible gaming.
24/7 Support
Our support team is always by your side for any concern. Bengali-language 24/7 live chat support is available. Contact us immediately for any questions or assistance regarding responsible gaming.
Warning Signs of Problem Gambling
If any of the following signs appear, it may mean that gaming is becoming a problem. Ask yourself honestly and seek help if needed.
You feel the urge to bet more to chase back money you have lost.
You are hiding your gaming activity from family or friends.
You are trying to stop playing but cannot.
You are neglecting everyday responsibilities such as work, studies or family.
You are spending money meant for essential expenses on gaming.
You feel restless, irritable or anxious when you cannot play.
You are taking on debt or selling belongings to fund your gaming.
You are finding no enjoyment in any activity other than gaming.
Simple Rules for Playing Responsibly
Decide how much money you will spend before you start playing. When you reach that limit, stop — whether you are winning or losing.
Decide in advance how long you will play each day or each session and use a timer.
Do not think of gaming as a source of income. It is a form of entertainment — just like watching a film or a cricket match.
Avoid playing when you are feeling down, angry or stressed. It is hard to make good decisions in that state.
Taking regular breaks is very important. Get up between sessions, drink some water and take a breath.
If you feel gaming is becoming a problem, speak openly with a family member or a trusted friend.
21+ Age Requirement
The minimum age to play at jitab is 21 years. We verify age at the time of account registration. Providing a false age is a violation of our rules and may result in account closure.
If you suspect that a minor is accessing jitab using your device, inform our support immediately. We take prompt action in every such case.
Use parental control software on your device to protect minors. Never share your login details with anyone else.
For people aged 21 and above only
Need help? We are always here
Contact our 24/7 live chat support for any questions about responsible gaming or to request self-exclusion. Our Bengali-speaking team is always ready to assist you.
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